Trusted Care for Your Valuable Rugs
Pet Urine Treatment - Guaranteed Odour Removal
- Over 30 Years of Rug Repair Experience
- Successfully Restored 5,000+ Handcrafted Rugs
- Expert Repair of Fringes, Holes, Tears & Worn Areas
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We understand that accidents happen - and when it comes to your beloved rugs, we've got you covered.
“Our specialist pet urine treatment service is designed to tackle even the toughest pet stains and odours, leaving your rugs clean and fresh once again.
Pet accidents on rugs are more than just surface stains. They penetrate deep into the fibres, creating an environment for odour-causing bacteria that over-the-counter sprays and surface cleaning simply can't reach. Ignoring these hidden threats can lead to long-term damage, not just to your rugs, but to the health of your home environment.
Our approach tackles both visible pet urine or faeces stains and the deeper, more insidious damage lurking within your rug. Our GUARANTEED pet odour removal treatment ensures your rugs are thoroughly sanitised and deodorised, leaving them fresh and clean"

Why Choose Us, For Pet Urine Treatment?
Customised Hand-Washing Immersion Process When it comes to pet urine and other biological stains, a one-size-fits-all approach simply won't do. Our skilled team uses a meticulous hand-washing immersion process, customised to each rug's unique needs, ensuring your rug receives exactly the attention it deserves, and that stains and odours are targeted effectively.
Experienced and Knowledgeable Team We wash rugs affected by pet urine every single day. Our team is well versed in handling rugs damaged by pet accidents and, with years of experience, understands the challenges involved and the proven techniques needed to address them properly.
Effective Results, Backed by Experience Not sure whether to have your rug cleaned or simply replace it? We're always happy to talk it through and set realistic expectations. We can't guarantee complete odour removal in every extreme case, but we do stand firmly behind our track record of delivering great results. There's clearly a difference between a rug that's simply "dirty" and one that's genuinely "damaged" — we'll inspect the rug with you, talk through any pre-existing damage, and help you understand what a realistic outcome looks like. If you'd like to go ahead, we'll provide a clear price estimate and carry out a custom clean best suited to your rug.
Transparent Pricing We believe in honesty and transparency, always. We will never surprise you with hidden costs — you'll always receive a clear, written quote for pet urine treatment before we begin any work, so you know exactly what you're paying and why.
In-Plant Professional Rug Cleaning Our in-plant professional cleaning service ensures your rug receives the attention and care it deserves at our specialist facility, with a focus on preserving your rug's beauty while delivering genuinely exceptional results.

Pet Urine And Rugs
How to Book Your Pet Urine Treatment
Get in touch with our friendly team to discuss your rug's specific needs. Drop your rug off with us, or ask about our collection and delivery service.
We'll inspect the rug in person and provide you with a clear, written quote.
Get a free quote for your rug clean today
No obligation. We'll visit in person, inspect your rug and provide a written quotation, with no hidden extras. Serving Berkshire, Wiltshire, Gloucestershire, Hampshire, Surrey, London, Buckinghamshire & Oxfordshire.
We offer a Free collection and return and reinstall service to all our clients to ensure you have a clean rug and amazing service from us.

30+
Years of Experience

Fully Insured
For Your Peace of Mind.

5 Star
Rating Reviews

Woolsafe Certified
National Carpet Cleaners Association
FAQs
Frequently Asked Questions
How much does it cost to clean a rug?
It depends on the type and size of the rug. Send us a message with the rug dimensions and a short description or a picture and we’ll give you a quote straight away.
How long does it take to clean a rug?
We usually allow 10-14 days for the rugs to be returned.
How to clean a rug at home?
We do not recommend DIY rug cleaning. If the colours are unstable they will run – usually the reds and the blues migrate into the light surrounding fibres. Rugs made from natural fibres also need to be dried very quickly. We use a centrifuge to extract the water and have a climate controlled drying room to dry all rugs within an optimal timeframe which cannot be done at home.
My rug fringes and edges are frying . Can you repair them ?
Yes, We can certainly fix them.

Our Promise
Visibly stunning results
If you're not completely satisfied with the results, we'll re-clean your rug at no charge. Still not happy? We'll issue a full refund, no questions asked. That's our commitment to you and we've stood behind it for over 30 years.
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